Frequently Asked Questions (FAQs)Updated a year ago
What is 4everloved.com? 4everloved.com is a unique platform dedicated to eternalizing the memory of the deceased. We offer a digital space where relatives and friends can come together to share stories, memories, photos, and videos, creating a rich, interactive commemorative experience. Our mission is to make every person's legacy accessible, meaningful, and eternal.
How does the 4everloved Medallion work? Our medallion is an elegant, laser-engraved natural stone disc featuring a QR code that links to a personalized digital tribute of your loved one. By scanning the QR code with a smartphone, visitors are directed to a profile page on our platform, which showcases the life and memories of the deceased through photos, videos, stories, and more.
Is the 4everloved Medallion weather-resistant? Yes, the medallion is crafted from durable black natural stone designed to withstand outdoor conditions. It is suitable for all climates and requires minimal maintenance, ensuring that your loved one’s legacy endures through time.
Can I customize the profile page for my loved one? Absolutely. You can personalize the profile with a picture, birth and death dates, and a biography. You are also encouraged to add meaningful photos, videos, and stories to create a living tribute that tells the story of their life.
How secure is the information on the profile page? We take privacy and security seriously. All data is encrypted, and we employ robust security measures to protect your information. You have control over what is shared publicly and can adjust privacy settings according to your preferences.
What if I encounter issues scanning the Medallion? If you're having trouble scanning the medallion, ensure that your smartphone’s camera is clean and that you are in a well-lit area. If problems persist, please visit our ‘Help with Technical Issues’ category for detailed troubleshooting tips, or contact our support team for assistance.
Are there any ongoing costs after purchasing a Medallion? The purchase of a medallion includes a one-year subscription to the digital platform. After the first year, a small annual fee is charged to maintain the interactive profile and ensure continuous access to the platform's features.
How can I share the memorial profile with others? Sharing is simple. You can invite others to view and contribute to the memorial profile by sending them a direct link or sharing via social media platforms. We provide tools and guidelines to help you share your tributes respectfully and securely.
Can I order a Medallion for a pet? Yes, our companions deserve to be remembered too. The process for creating a memorial for a pet is the same as for a person, allowing you to cherish and share the memories of your beloved pets.
What is the return policy for the Medallion? We stand behind the quality of our medallions. If you are not satisfied with your purchase, you can return it within 30 days for a full refund. Please refer to our 'Policies and Procedures' for detailed information on returns and exchanges.
How can I provide feedback or suggestions to improve 4everloved? We welcome your input! Please visit our 'Resources and Support' section to submit feedback or suggestions. Your insights are invaluable in helping us enhance the 4everloved experience.