Caring for Your Medallion: Maintenance TipsUpdated a year ago
The 4everloved Obsidian Medallion is not just a product; it's a cherished keepsake and a tangible symbol of remembrance. Proper care and maintenance are essential to preserve its beauty and functionality. This guide provides you with detailed instructions on how to care for your medallion, ensuring it remains a lasting tribute to your loved one.
Understanding Your Medallion
The 4everloved Medallion is crafted from high-quality black obsidian, a naturally durable and weather-resistant stone. The centerpiece of the medallion, the laser-engraved QR code, links to a personalized digital profile, making maintenance of both the physical and digital aspects important.
Routine Cleaning
- Gentle Wiping: Use a soft, lint-free cloth to wipe the surface of the medallion. This removes dust and dirt without scratching the obsidian.
- Mild Cleaning Solution: For more thorough cleaning, dampen the cloth with a mild soap solution. Avoid harsh chemicals or abrasive cleaners, as they can damage the stone and the engraved QR code.
- Drying: After cleaning, gently dry the medallion with a dry cloth to prevent water spots.
Periodic Maintenance
- Inspect for Damage: Regularly check for any chips, cracks, or wear, particularly around the edges and the QR code. Minor surface scratches can often be buffed out with a soft cloth.
- QR Code Clarity: Ensure the QR code remains clear and legible. If the white paint within the engraving fades, contact customer support for advice on touch-up options.
- Adhesive Check: The medallion is affixed with a strong 3M VHB adhesive. Periodically check the bond to ensure the medallion is securely attached to the gravestone or memorial.
Long-Term Care
- Weather Considerations: While obsidian is resilient, extreme weather conditions over time can affect its appearance. In areas with harsh weather, consider additional protective measures.
- Professional Cleaning: For significant restoration needs, consult a professional. They can provide specialized cleaning and repair services without compromising the medallion's integrity.
Digital Maintenance
- QR Code Functionality: Regularly scan the QR code with a smartphone to ensure it properly links to the digital profile. If there are any issues with scanning or linking, refer to the 'Troubleshooting' section on our website or contact customer support.
- Profile Updates: Keep the linked digital profile up-to-date with new memories and information, ensuring the medallion continues to serve as a dynamic link to your loved one's story.
Conclusion
Taking care of your 4everloved Medallion is a simple yet meaningful way to honor the memory of your loved one. By following these maintenance tips, you can ensure that the medallion remains a beautiful and enduring tribute for years to come.
Need More Help?
If you have any questions or need assistance, our customer support team is here to help. Contact us through our website or the 4everloved app for personalized support.